Hope for Healthcare

How a Neurosurgeon’s Own Journey From Grief to Emotional Agility Helped to Buffer Burnout and Return Joy Back Into Medicine

I had the absolute honor of interviewing Dr. Jody Stern on Hope for Healthcare Podcast! Dr. Stern is Clinical Assistant Professor of Neurosurgery, University of North Carolina School of Medicine, Author  of “Grief Connects Us: A Neurosurgeon’s Lessons on Love, Loss, and Compassion”. In our discussion we take a deeper look into Dr. Stern’s own journey of grief, and how he was able to transform his practice, mentoring and leadership training to encompass empathy and compassion. What I love about our conversation is how Dr. Stern also addresses embracing our vulnerability as physicians can help us develop emotional agility, and ultimately more joy in our daily practice of medicine. 
 
Topics of Discussion:
 
How did your deeper understanding of grief help you to embrace your own vulnerability as a physician?
Why is it important for us to foster emotional agility when we are already the most resilient population?
How does developing emotional agility help us to prevent and buffer burnout?
What are key solutions that you propose to help drive compassionate patient care?
Listen to the complete podcast.
 
 

Empathy Skills Training can Reduce Burnout and Improve Leadership, Clinician and Patient Well-Being

I had the absolute pleasure of interviewing Dr. Helen Riess on Hope for Healthcare recently! Dr. Riess is the CEO and Founder of Empathetics- a company that provides evidence-based empathy and communication skills training for healthcare and allied health professionals and front line staff. In our podcast discussion, Dr. Riess explains how Empathic Skills Training for clinicians and healthcare leadership benefits every aspect including the patient experience, reducing burnout and improving resilience, improves clinical outcomes, team collaboration and communication, as well as increases the bottom line. Dr. Riess is transforming healthcare organizations nation wide! Please tune in to our episode to hear more about her impact.
Discussion Points:
* What was your own journey to discovering the impact of Empathic Skills Training in healthcare?
* How does applying learned empathy skills improve productivity, clinician well-being and also help to reduce burnout?
* Why is Empathic Skills Training essential for healthcare leadership? How does Empathy relate and to the patient experience and the bottom line?
Listen to the complete podcast to hear the discussion.
Affectionately called "The Healer's Healer," Dr. Katie Cole is an award-winning psychiatrist and consultant who is on a mission to end costly physician burnout. We uncover it weekly on our Hope for Healthcare Podcast. Potent, solutions-based conversations positively advancing the culture of medicine. Created specifically for healthcare leaders, professionals, and patients.
Are You Curious if There is Hope for our National Healthcare System?
Then Please Join our Weekly Podcast : "Hope for Healthcare" - Solutions-Based Conversations Positively Advancing our Culture of Medicine. https://www.drkatiecole.com/podcast/
Support the movement: https://www.drkatiecole.com/support-the-movement/ Subscribe to Hope for Healthcare:
https://www.youtube.com/channel/UC3iG2HQzcA3GwEfjPALYxxQsub_confirmation=1 Inspiring Interviews Playlist: https://www.youtube.com/watch?v=5jdF7ADWgfI&list=PLsDSxTU_dc8c7qy-SqnXvOSGhQIOgy16L
Want to be a guest on our Podcast?
Contact us: info@drkatiecole.com DR. KATIE COLE ON SOCIAL MEDIA:
LinkedIn: https://www.linkedin.com/in/katie-sofia-cole-d-o-336b0145/ Facebook: https://www.facebook.com/DrKatieCole Twitter: https://twitter.com/DrKatieCole Instagram: https://www.instagram.com/drkatiecole/ My YouTube channel: https://www.youtube.com/channel/UC3iG2HQzcA3GwEfjPALYxxQ

How Leading with Vulnerability, Transparency and Integrity Can Rebuild Trust with Healthcare Leadership and Employees

I was honored to interview Dr. Tammie Chang, a good friend and colleague of mine- who is afierce national advocate for cultural change in healthcare and fellow Well-Being Change Agent!  We had such a great conversation around our own journeys with healing burnout and depression, and how Dr. Chang has been able to use her own personal experience to co-found Pink Coat MD to help women physicians thrive in healthcare and leadership positions. I also loved learning about what Dr. Chang is doing in her own healthcare system to promote employee well-being.
 
Some highlights from our discussion:
How are you able to use your own experience with Burnout to help physicians and healthcare professionals recover and thrive today?
As  Medical Director of Provider Wellness for MultiCare Health System,  how was your process for designing and implementing your Well-Being Initiatives?
What are some top lessons that you learned along the way?
What is your #1 message today to all of us in order to be successful leaders?
www.drkatiecole.com
 

How Culture Performance Management Can Transcend Healthcare from Burnout to Engagement

I had the absolute pleasure of interviewing Dr. Donte Vaughn, who is an expert in Organizational Leadership, Workforce Management, and Company Culture. Dr. Vaughn,  is the CEO and Managing Partner of CultureWorx, a company dedicated to providing Culture Performance Management™  (CPM) solutions to help organizations measure, manage, and foster cultural change through “real-time” learning and practice. We dove deeply into how CPM can really help reverse burnout and promote healthcare workforce well-being. Please tune in to learn more!!
 
Title: “How Culture Performance Management Can Transcend Healthcare from  Burnout to Engagement”
 
Discussion Points:
How do you define Cultural Capacity in your book “From Culture to Culture”?
What differentiates this from other workplace culture improvement strategies or approaches?  
How can healthcare integrate Cultural Performance Management into organizational leadership?
What effective ways  can healthcare organizations learn to empower Millennial and Gen Z employees?
 
https://www.getcultureworx.com
https://www.getcultureworx.com/culture-book/

We Must Address Both Moral Injury and Burnout as We Renovate our Culture of Medicine

I had the absolute pleasure of interviewing Dr. Wendy Dean on Hope for Healthcare Podcast. Dr. Dean really helped me better understand the concept of Moral Injury in Healthcare,  and how this concept is really a distinct entity from Burnout, and yet they may occur separately,  they may co-exist and they may influence each other as well.
 
Dr. Dean realized in healthcare, that  as physicians, our deeply held beliefs are the oaths that we took to put our patients first.  “It is driven home to us that our patients always come first, this is an implicit agreement that we make upon entering this field.  So whenever something comes between us and our patients, that feels like we are being asked to forsake that oath. When we have to take care of the EMR, or make sure we are billing properly, this feels like we are taking care of the organization and not our patient”. 
 
Dr. Dean warmly and eloquently explains how we got to where we are today in healthcare. She also is encouraging with actionable solutions on how we can more broadly include solutions for relational repair.
 
Discussion points:
 
How did you discover the concept of Moral Injury 
How do both the definitions  and drivers of Burnout differ from Moral Injury in healthcare?
How do Burnout and Moral injury Influence each other?
Why is it important to address both the operational side as well as the relational side of repair work in healthcare?
 
https://www.fixmoralinjury.org
 
“If I Betray These Words”
https://www.fixmoralinjury.org/book
 
“Physicians aren’t ‘burning out.’ They’re suffering from moral injury”
https://www.statnews.com/2018/07/26/physicians-not-burning-out-they-are-suffering-moral-injury/

How Knowing Your Top 5 Strengths Can Beat Burnout

I had so much fun interviewing Ryan Wolf, who a key leader for Gallup’s Health and Well-Being Strategies! Did you know that only 1 out of 33 million people have the same top 5 strengths? Please tune in to learn more about how understanding and embracing your strengths can improve your life in all areas!
Title: “How Knowing Your Top 5 Strengths Can Beat Burnout”
Discussion Topics:
Why is it important to understand your strengths in order to create a successful personal AND professional life
How does NOT knowing your strengths contribute to burnout
What are the main 12 elements that create more employee engagement? has Gallup learned about measuring wellbeing over the past several decades?
How can Gallup’s research boost employees’ and leaders’ wellbeing at work?
Listen to the complete podcast to hear the discussion.
 

How The Clinician Burnout Foundation Offers Free Services to Healthcare Workers to Beat Burnout

I want to introduce you all to my friend/colleague Jodie Green- CEO of the Clinician Burnout Foundation (CBF)!
 
We had a very heartwarming conversation about what needs to change on the frontlines, and how CBF is giving out free solutions ranging from technology support, tools and services to the entire healthcare workforce.
 
Title:  “How The Clinician Burnout Foundation Offers Free Services to Healthcare Workers to Beat Burnout!”
 
As CEO of CBF, how are you resolving  burnout among healthcare workers?
How is changing our healthcare culture an “outside in and inside out job”?
How are you leveraging your own experience and wisdom to positively impact and shape healthcare? 
What are some specific solutions that you offer through CBF?
How can healthcare workers  get the various health tech and services that CBF is giving away? 
Listen to the complete podcast to hear the discussion.

Addiction and Recovery for Executives and Healthcare Professionals: Confidential and Root Cause Treatment Approach

I am privileged and proud to introduce you all to Steven Wolt!  He is the CEO and Founder of Veritus Solutions, a virtual outpatient, confidential recovery treatment program for executives and healthcare professionals. We had the most authentic discussion on addiction, the recovery process, and how Steve himself was able to permanently heal his addictions by understanding and addressing his own underlying root cause.
 
If you are an executive or healthcare professional, and you are struggling with any type of addiction, or you may even know someone who is struggling, please listen to this uplifting podcast discussion- and reach out to Steve!
 
Topic Highlights:
Please share with us about your own journey with healing from addiction, and why this propelled you to build Veritus Solutions
How does your tele-health experience increase access to care, reduce stigma and improve outcomes?
How do you protect confidentiality especially for physicians, nurses and clinicians?
In what ways do you integrate physician/nurse peer coaching into your recovery and leadership coaching program?
Why is it foundational to address PTSD and trauma healing in your recovery program?
Listen to the complete podcast to hear the discussion.

How the Schwartz Center Globally Impacts Healthcare through Compassion Education and Advocacy

I had the absolute pleasure of interviewing Dr. Beth Lown, Chief Medical Officer of The Schwartz Center for Compassionate Healthcare!
We dove deeply into the importance of bringing compassion to healthcare, and how organizations around the country are enrolling in The Schwartz Center Rounds to learn how to implement evidence based practices to support clinician-patient relationships and empathic listening through interdisciplinary conversations.
I encourage you to tune in to learn more about The Schwartz Center’s programs, initiatives and advocacy work to create compassionate organizational culture globally.
Topics of Discussion:
Please tell our audience more about yourself, your story of how you became interested in beginning back compassion in patient care?
Please share with us the mission and purpose of The Schwartz Center
How are The Schwartz Center Rounds positively impacting healthcare on a global level?
What is Stress First Aid and what are the 5 key elements?
You also launched The Healing Healthcare Initiative- how is this initiative helping to foster a more empathic working environment?
How were you able to adapt trauma informed care into your framework?
Listen to the complete podcast to hear the discussion.

How The Veterans Health Administration is Spearheading Culture Transformation through Designing a Model of Well-Being

I had the privilege of interviewing my friend and colleague, Dr. Kavitha Reddy on how she, along with her team at the Veterans Health Administration are re-designing their healthcare culture over the next several years by focusing on creating a healthier work environment for all employees, and patients!
Title: How The Veterans Health Administration is Spearheading Culture Transformation through Designing a Model of Well-Being for both Patients and Employees
Topics of Discussion:
How does your Whole Health Approach with the VHA empower your patients and employees to live their lives to the fullest?
What are some key initiatives that your organization has deployed to address the top drivers of burnout?
How has your Whole Employee Health Program positively impacted your workplace perceptions, reducing turnover and promoting supervisor/manager leadership training?
What are some of the top lessons you have learned over the past several years in terms of implementing successful well-being initiatives?
Why is leadership an essential component to cultural transformation in healthcare?
What is the Re-Boot Task-Force? How is this impacting staff and employee well-being on a national level?
Listen to the complete podcast to hear the discussion.